Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. DOWNLOAD You can download materials related to the Kyoto Tourism Code of Conduct (Kyoto Tourism Etiquette). Kyoto Tourism Code of Conduct (Kyoto Guidelines) full text B2Panel JA PDF DOWNLOAD A4Document EN CN TW PDF DOWNLOAD Kyoto Tourism Code of Conduct (Kyoto Guidelines) logo Logo JA EN JPGs You can download 3 patterns logos at once. DOWNLOAD Kyoto Tourism Code of Conduct (Kyoto Guidelines) summary A4Leaflets JA PDF for tourist for bussiness DOWNLOAD Signage JA JPGs You can download two sizes at once, 1920px x 1080px and 3840px x 2160px, respectively. DOWNLOAD Signage JA JPGs You can download two sizes at once: 1920px x 1080px and 3840px x 2160px. DOWNLOAD Kyoto Sightseeing Map Map PDF This map uses illustrations to introduce essential etiquette for anyone visiting or planning a trip to Kyoto. On the back, you’ll find a large-scale map that covers the entire city. DOWNLOAD Traditional Chinese Simplified Chinese English Japanese Kyoto Sightseeing Style ～Help preserve the essence of Kyoto-Ideals we should all share～ A4Leaflets JA／EN CN／TW PDF DOWNLOAD Signage JPGs JA EN CN TW JA／EN CN／TW You can download "Drop off your luggage," "Make a smart move," "Think local," and "Shop with the environment and local area in mind"at once. DOWNLOAD Signage JPGs JA EN CN TW JA／EN CN／TW You can download "Drop off your luggage," "Make a smart move," "Think local," and "Shop with the environment and local area in mind"at once. DOWNLOAD Signage JA MP4 You can download "Drop off your luggage," "Make a smart move," "Think local," and "Shop with the environment and local area in mind"at once. DOWNLOAD Signage JA MP4 You can download "Drop off your luggage," "Make a smart move," "Think local," and "Shop with the environment and local area in mind"at once. DOWNLOAD KYOTO MACHI-QUETTE sticker JA JPEG Manners awareness materials for Japanese people DOWNLOAD A5 JA PDF Manners awareness materials for Japanese people DOWNLOAD Signage JA PNG Manners awareness materials for Japanese people DOWNLOAD Signage JA PNG Manners awareness materials for Japanese people DOWNLOAD MIND YOUR MANNERS A4Leaflets EN CN TW PDF Leaflet for foreigners DOWNLOAD Tips EN CN TW JPGs You can download all 11 tips and rules of the leaflet for foreigners DOWNLOAD Signage EN CN TW JPGs Manners awareness image for digital signage for foreigners. DOWNLOAD Signage EN CN TW JPGs Manners awareness image for digital signage for foreigners. MIND YOUR MANNERS A4Leaflets EN CN TW Hangul PDF Leaflet for foreigners DOWNLOAD A5Leaflets EN CN TW PDF Leaflet for foreigners DOWNLOAD Tips EN CN TW KR JPGs You can download all 11 tips and rules of the leaflet for foreigners DOWNLOAD Signage EN CN TW Hangul JPG Manners awareness image for digital signage for foreigners. DOWNLOAD Signage EN CN TW Hangul JPG Manners awareness image for digital signage for foreigners. DOWNLOAD "Communication Phrases" A3 JA / EN PDF DOWNLOAD [JP] A3 JA / CN PDF DOWNLOAD [JP] "Communication Phrases" You can watch the pronunciation videos (24 phrases) here. Enjoy hands-free sightseeing in Kyoto A4Leaf JA EN Simplified characters Traditional Chinese PDF DOWNLOAD Signage JA EN Simplified characters Traditional Chinese Japanese English JPGs DOWNLOAD next to the signage Japanese English Simplified characters Traditional Chinese Japanese English JPGs DOWNLOAD Do you know the best way to tour Kyoto? A4Leaflets JA EN PDF You can download "Researching Kyoto", "Visiting Temple&shrines", "Keeping Hydrated" and "Giving Souvenirs" at once. DOWNLOAD Signage JA EN MP4 You can download "Researching Kyoto", "Visiting Temple&shrines", "Keeping Hydrated" and "Giving Souvenirs" at once. DOWNLOAD Signage JA EN MP4 You can download "Researching Kyoto", "Visiting Temple&shrines", "Keeping Hydrated" and "Giving Souvenirs" at once. DOWNLOAD ENJOY RESPECT KYOTO sticker English JPGs You can download the "ENJOY RESPECT KYOTO" stickers (14 stickers in total), a tool to raise awareness of good manners. DOWNLOAD

Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. Kyoto tourism moral logo Kyoto tourism moral logo Kyoto tourism moral logo 1/3 We aim to work together with everyone involved in tourism in Kyoto to create a sustainable future for the city—built on mutual respect and shared responsibility. NEWS Here you will find the latest updates related to the Kyoto Guidelines for sustainable tourism. 10/9/26 "Case" has been updated MORE > 9/30/26 "Case" has been updated MORE > 9/7/26 "Case" has been updated MORE > NEWS What Are the Kyoto Guidelines for sustainable tourism? The City of Kyoto and Kyoto City Tourism Association (DMO KYOTO) have established these guidelines with the goal of fostering sustainable tourism in Kyoto through mutual respect among all those connected to tourism. To ensure that Kyoto remains Kyoto for generations to come, these guidelines are meant to be valued and upheld collectively—by tourism businesses and their employees, by visitors, and by the citizens who call Kyoto home. By acting in accordance with these guidelines from each respective position, we can help pass Kyoto on to the future. About the Logo The logo symbolizing the Kyoto Guidelines for sustainable tourism represents visitors, businesses, and residents through three human-shaped motifs, expressing the idea that everyone works together to shape and uphold the guidelines. The rounded, corner-free design conveys kindness and consideration, while the vivid colors reflect the hope and brightness that lie at their core. An English version of the logo has also been created so that international visitors can easily understand and engage with the message. We encourage you to make use of it. For Tourists FOR TOURISTS Join the Moral Declaration! For Businesses FOR BUSINESS Join the Moral Declaration! Want to Learn More? Discover more about the Kyoto Guidelines for sustainable tourism. Philosophy Collection of good practices Participate in a moral declaration (for tourists) To all promotional companies Participate in the Moral Declaration (for businesses) Downloads

ーKyoto Traveler's Promiseー \ List of problem explanations / Dear Japanese people, ＼ Problem Explanations ／ For Foreigners Dear Japanese people, 1. What we want tourists to keep in mind ・Question Which behavior should tourists take into consideration when making a trip that is considerate of the local community? ・Choices ① [Correct] Think about the impact on the local community and act with consideration for the local residents. ② Make your own enjoyment a priority. ③ Pay money to receive the services you need. ・Explanation Many tourist spots in Kyoto are located close to where local residents live, so the behavior of tourists can affect the lives of local residents. When sightseeing in Kyoto, please be considerate of the lives of local people and enjoy your trip by not talking loudly, not walking on the streets, and avoiding crowds! 2. Kyoto's special circumstances Question Some convenience stores and fast food restaurants in Kyoto City are different from those in other regions. What is it? Choices ①Business hours ②Language ③【Correct】Signboards Explanation Some convenience stores in Kyoto City often have different exterior colors, such as signs, compared to other prefectures. The reason is that colors and designs are regulated by ordinance to protect Kyoto's traditional landscape. 3. Private road off-limits areas Question In order to prevent nuisances such as "maiko paparazzi" who stalk maikos and take pictures all over the street, in which areas is it forbidden to enter private roads or take pictures without permission? Choices ① [Correct] Hanamikoji in Gion ② Pontocho ③ Ninenzaka (approach to Kiyomizu-dera Temple) Explanation To respect the lives of local residents and maikos while protecting Kyoto's culture and traditions, please refrain from stalking and other nuisances. You can also take pictures with maikos at Gion Corner and Hanamachi Art Museum. 4. When is it crowded? ・Question This is an image of the tourist comfort map for March 2024. At what time of day would you be able to avoid crowds around "Hanamikoji" on Saturday, March 30th? ・Choices ①8:00-9:00 ②13:00-14:00 ③15:00-16:00 ・Explanation To avoid crowds and enjoy sightseeing in Kyoto safely, securely and comfortably, we predict the tourist comfort level by time period for about two months in advance. In addition, we also broadcast live cameras at 10 tourist spots in the city. In addition, Kyoto City recommends morning and evening sightseeing so that you can enjoy famous tourist spots without the stress of crowds. By shifting the time of day a little, you can experience normal Kyoto. 5. Secrets unique to Kyoto machiya Question What is the purpose of these Kyoto machiya that can be seen around Hanamikoji? Choices ① To sit ② Trash can ③ [Correct] Mud guard Explanation This protects the house from mud splashes and also has a crime prevention effect to prevent passersby from approaching the house. It is also part of the design that enhances the beauty of the machiya. Kyoto machiya are actually inhabited by people, so please refrain from entering the premises or taking photos without permission so as not to disturb their lives. 6. Which one is the bamboo forest path? Question Which of the following photos is of the "bamboo forest path" in the Saga-Arashiyama area, famous for being visited by many tourists? Choices ① [Correct] A ② B ③ C Explanation B is the "Bamboo Path" in Muko City, and C is Adashino Nenbutsu Temple. In addition to the main tourist spots, Kyoto has many other great sightseeing spots. 7. Tourism issues on city buses ・Problem Which of the following are recent problems on Kyoto city buses? ・Options ①A (Many people do not give up priority seats) ②【Correct】B (Carrying large suitcases) ③C (Exhaust fumes) ・Explanation Kyoto has a wide range of luggage storage and delivery services. Please avoid bringing large luggage onto the bus as it will cause congestion. Take advantage of the comfortable "empty-handed sightseeing" and use public transportation smoothly. Also, in Kyoto, it is convenient to combine city buses and subways. 8. Reasons for the scarcity of trash cans in tourist areas Question Kyoto City has installed more trash cans around tourist areas than other cities in Japan, but there are times when the number of trash cans installed is reduced due to unavoidable circumstances. Please choose the reason that is not appropriate. Choices ① Because there are people who force their trash into a full trash can. ② Because household and business waste is dumped there. ③ [Correct] Because the design does not match the scenery Explanation This was a question that asked you to choose an option that is not appropriate. Trash cans that have become overflowing due to illegal dumping of household and business waste are removed in response to requests from the local community. In Kyoto City, we basically ask that you take your trash home with you, and please cooperate in beautifying the city of Kyoto by throwing away trash at the store where you bought it or taking it back to your accommodation during your trip. 9. Evacuation sites in case of disaster ・Question If a major earthquake or other disaster occurs while you are sightseeing in Kyoto, where should you go first? ・Choices ① City hall or ward office ② The nearest station (Kyoto Station, etc.) ③ [Correct] Emergency evacuation areas such as parks, temples, and shrines ・Explanation When a disaster occurs, it is dangerous to head to the station all at once, so first ensure your safety and evacuate to an emergency evacuation area. There are about 50 emergency evacuation areas in the city, such as Kiyomizu-dera Temple, Tenryu-ji Temple, and Nijo Castle, and in the event of a disaster, information such as the damage situation and train operation status is provided. 10. Manners when passing through a torii gate Question What should you be careful of when passing through the torii gates of shrines, which are common in Kyoto? Choices ① Don't talk ② [Correct] Don't walk in the center ③ Don't walk with shoes on Explanation The center of the torii gate is said to be the path of the gods, so when passing through the gate, walk on the left or right side. Also, temples and shrines are sacred places, so refrain from talking loudly. For Foreigners 1. Things to keep in mind for everyone who visits Kyoto・Question Which of the following behaviors should tourists adopt to be considerate of local communities?・Choices ①【Correct】Be conscious of the impacts of their activities and behave considerately towards local residents ②Make their own enjoyment a top priority ③Pay money to receive necessary services・Explanation Tourist attractions in Kyoto are often located in close proximity to the homes of local residents, and the behavior of tourists can affect their lives. When sightseeing in Kyoto, please be considerate of the lives of local residents by not talking loudly, not walking spread out over the street, and avoiding congested times and places. 2. Special Circumstances in Kyoto・Question In Kyoto City, some convenience stores and fast food restaurants differ from those in other regions. What is the difference?・Choices ①Operating hours ②Regional dialect ③【Correct】Signage・Explanation In Kyoto City, some convenience stores have differently colored signs/logos and exterior designs, compared to other prefectures. To preserve Kyoto's traditional landscape, the colors and designs are regulated by ordinance. 3. No-entry areas to private roads・Question In which district is it prohibited to enter private alleys and take pictures without permission in order to prevent nuisance behavior such as and taking photos while blocking the road?・Choices ①【Correct】Hanamikoji in Gion district ②Pontocho ③Ninenzaka・Explanation Do not engage in nuisance behaviors, such as chasing and snapping maiko. Be sure to respect the lives of maiko and local residents while preserving the culture and traditions of Kyoto. You can have your photo taken with a maiko at the Gion Corner or the Gion Kagai Art Museum. 4. When are the busiest dates?・Question This image shows the Sightseeing Comfort Map for March 2024. What time of day would be best for sightseeing around Hanamikoji on Saturday, March 30, to avoid congestion?・Choices ①8:00-9:00 ②13:00-14:00 ③15:00-16:00・Explanation To allow tourists to avoid congestion and enjoy sightseeing in Kyoto in a safe, secure and comfortable manner, we forecast comfort levels around popular spots by time period during each day, up to approximately two months in advance. Live camera feeds from 10 popular sightseeing spots in the city are also available. Kyoto City recommends morning and evening sightseeing in order to enjoy famous sightseeing spots without the stress of congestion. By slightly shifting the time period of your visit, you can experience Kyoto as it normally is. 5. Secrets unique to traditional Kyoto townhouses・Question Around the Hanamikoji area, you can see this structure in front of traditional Kyoto townhouses. What is its purpose?・Choices ①To sit on ②Trash disposal ③【Correct】Mud protection・Explanation This fence protects the house from mud splashing. In addition, it protects the house from passers-by (security function). As part of a Kyo-machiya, it also enhances the beautiful architectural design of the house. Kyo-machiya are actually people's homes, so please do not enter their premises nor take photos without permission. Do not disturb residents' lives. 6. Which is the bamboo grove path?・Question Which of the following is the bamboo grove path, a famous tourist spot attracting many visitors located in the Saga and Arashiyama area?・Choices ①A ②B ③C・Explanation B is "Take-no-michi" (bamboo path) in Muko City and C is Adashino Nenbutsuji Temple. In addition to the main "must-see" sightseeing spots, there are many other sightseeing spots well worth visiting in Kyoto. 7. Tourism issues in city buses・Question Which of the following has become an issue affecting city bus services in Kyoto recently?・Choices ①A (Many people not giving up priority seats to those in need) ②B (Tourists bringing large suitcases into buses) ③C (Exhaust fumes)・Explanation In Kyoto, a wide range of luggage storage and delivery services are available. To avoid overcrowding, please do not bring large items of luggage onto buses. Take advantage of luggage services to enjoy "hands-free sightseeing" and smooth use of public transportation. Kyoto has an excellent public transport network. Combining the city bus and subway services is the most convenient way to get around in Kyoto. 8. Why are there so few trash cans in tourist areas?・Question Kyoto City aims to install more trash cans around tourist attractions than other cities in Japan, but sometimes has to reduce the number of trash cans due to unavoidable circumstances. Please select the most unlikely reason from the following scenarios.・Choices ①Because some people try to cram trash into already overflowing cans ②Because some people throw household waste or business waste into trash cans ③【Correct】Because the design does not match the landscape・Explanation In Kyoto City, trash cans that often overflow with trash thrown away by tourists and/or illegally dumped household or business waste are removed in response to requests from local residents. The City basically asks tourists to take their trash back to their accommodation. Please help to keep Kyoto's streets clean by disposing of trash at the shop where you bought products or taking your trash back to your accommodation during your trip. 9. Evacuation site in case of disaster・Question If a major earthquake or other disaster occurs while sightseeing in Kyoto, where should you go?・Choices ①To the City hall / ward offices ②To the nearest station ③【Correct】To an emergency evacuation site such as a park, temple or shrine・Explanation In the event of a disaster, it is dangerous if many people head for the nearest station all at once, so after securing your personal safety, go directly to an evacuation site. About 50 evacuation sites are designated in the city, including Kiyomizu-dera Temple, Tenryu-ji Temple, and Nijo-jo Castle. If a disaster occurs, be sure to check information such as damage conditions and train service status. 10. Manners when passing through the ""Torii"" at shrines・Question There are many shrines in Kyoto. How should you behave when passing through a ""Torii"", traditional Japanese gate found at shrines, symbolizing the entrance to a sacred space?・Choices ①Refrain from speaking ②【Correct】Avoid passing through the exact center of the ""Torii"" ③Take off your shoes・Explanation It is said that the line through the center of the torii gate is the path of the gods, so when passing through the gate, you should walk on the left or right side of the path. Also, since temples and shrines are sacred places, please do not talk. If you answer all the questions correctly, you're sure to have a great time touring Kyoto! Receive special offers at over 60 facilities and enjoy your own trip to Kyoto! If you answer all the questions correctly in the quiz, you will definitely visit your visit to Kyoto more! Receive special offers at over 60 facilities and enjoy your own personalized trip to Kyoto! Go to special site / Campaign Website For those who want to know more about Kyoto Please check out the following website for the best information on Kyoto. Kyoto Tourism Ethics Declaration Preparation Site Kyoto Tourism Navi Kyoto Tourism Navi Plus For those who want to know more about Kyoto Please check the following websites that provide valuable information on Kyoto. Kyoto Prep Website KYOTO CITY OFFICIAL TRAVEL GUIDE 4. When is it busiest? ・QuestionThis is an image of the tourist comfort map for March 2024. What time of day would be best to visit the area around Hanamikoji on Saturday, March 30th and avoid the crowds? Choices ①【Correct】8:00-9:00 　 ②13:00-14:00 ③15:00-16:00 ・Explanation: To avoid crowds and enjoy sightseeing in Kyoto safely, securely and comfortably, we predict the comfort level of sightseeing by time period for about two months in advance. In addition, we also broadcast live cameras at 10 tourist spots in the city. In addition, Kyoto City recommends morning and evening sightseeing so that you can enjoy famous tourist spots without the stress of crowds. By shifting the time a little, you can experience normal Kyoto. Back to Contents 5. Secrets unique to Kyoto townhouses Question: What is the purpose of these Kyoto townhouses seen around Hanamikoji? Choices ① To sit on ② A trash can ③ [Correct answer] A mudguard ・Explanation This protects the house from mud splashes and has a crime prevention effect that prevents passersby from approaching the house. It is also part of the design that enhances the beauty of the townhouse. Kyoto townhouses are actually inhabited by people, so please do not enter the premises or take photos without permission so as not to disturb their lives. Back to Contents 6. Which is the bamboo forest path? Question: Which of the following is a photo of the "Bamboo Forest Path" in the Saga-Arashiyama region, which is famous for being visited by many tourists? Choices ①【Correct Answer】A　 ②B ③C ・Explanation B is the bamboo forest at Adashino Nenbutsu-ji Temple, and C is the "Bamboo Path" in Muko City. Kyoto has many special sightseeing spots in addition to the main tourist spots. Back to Contents 7. Tourism issues on city buses Question: Which of the following has been a recent problem with Kyoto city buses? Choices ① A (Many people don't give up their priority seats) ② [Correct answer] B (Carrying on a large suitcase)　 ③C (exhaust gas) ・Explanation Kyoto has a wide range of luggage storage and delivery services. Please avoid bringing large luggage onto the bus as it will cause congestion. Take advantage of the comfortable "empty-handed sightseeing" and use public transportation smoothly. In Kyoto, it is convenient to travel by combining city buses and subways. Back to Contents 4. When are the busiest dates? ・Question This image shows the Sightseeing Comfort Map for March 2024. What time of day would be best for sightseeing around Hanamikoji on Saturday, March 30, to avoid congestion ? ・Choices ①【Correct】8:00-9:00　 ②13:00-14:00 ③15:00-16:00 ・Explanation To allow tourists to avoid congestion and enjoy sightseeing in Kyoto in a safe, secure and comfortable manner, we forecast comfort levels around popular spots by time period during each day, up to approximately two months in advance. Live camera feeds from 10 popular sightseeing spots in the city are also available. Kyoto City recommends morning and evening sightseeing in order to enjoy famous sightseeing spots without the stress of congestion. By slightly shifting the time period of your visit, you can experience Kyoto as it normally is. Table of Contents 5. Secrets unique to traditional Kyoto townhouses ・Question Around the Hanamikoji area, you can see this structure in front of traditional Kyoto townhouses. What is its purpose? ・Choices ①To sit on ②Trash disposal ③【Correct】Mud protection ・Explanation This fence protects the house from mud splashing. In addition, it protects the house from passers-by (security function). As part of a Kyo-machiya, it also enhances the beautiful architectural design of the house. Kyo-machiya are actually people's homes, so please do not enter their premises nor take photos without permission. Do not disturb residents' lives. Table of Contents 6. Which is the bamboo grove path? ・Question Which of the following is the bamboo grove path, a famous tourist spot attracting many visitors located in the Saga and Arashiyama area? ・Choices ①【Correct】A　 ②B ③C ・Explanation B is "Take-no-michi" (bamboo path) in Muko City and C is Adashino Nenbutsuji Temple. In addition to the main "must-see" sightseeing spots, there are many other sightseeing spots well worth visiting in Kyoto. Table of Contents 7. Tourism issues in city buses ・Question Which of the following has become an issue affecting city bus services in Kyoto recently? ・Choices ①A (Many people not giving up priority seats to those in need) ②【Correct】B (Tourists bringing large suitcases into buses) ③C (Exhaust fumes) ・Explanation In Kyoto, a wide range of luggage storage and delivery services are available. To avoid overcrowding, please do not bring large items of luggage onto buses. Take advantage of luggage services to enjoy "hands-free sightseeing" and smooth use of public transportation. Kyoto has an excellent public transport network. Combining the city bus and subway services is the most convenient way to get around in Kyoto. Table of Contents

京都市及び公益社団法人京都市観光協会（DMO KYOTO）は、持続可能な観光をこれまで以上に進めていくために、「京都観光行動基準（京都観光モラル）～京都が京都であり続けるために、観光事業者・従事者等、観光客、市民の皆様とともに大切にしていきたいこと～」を策定しました。 HOME latest news Philosophy visitor Tourism and tourism enterprise staff Collection of excellent business records Achievement Downloaded material ACHIEVEMENT ACHIEVEMENTS The Kyoto Tourism Association, which has approximately 1,500 member companies, aims to expand the activities of the tourism industry, starting with those who work in the industry, through various efforts. Here we introduce some of those efforts. Various Achievements Actual results September 3, 2020 Sixth-ranked Kyoto and its homeland foreign residents Qi Juichido, a new way to visit Kyoto in the era of COVID-19 after the debate. more news Study meeting on the number of restaurant customers during the epidemic ~ So-called Transparent Kyoto Travel Code of Conduct Thinking Permanent Attraction Guest Method ~ March 29, 2020 Complying with the Kyoto Travel Code of Conduct (Kyoto Travel Code of Conduct) Creation Perpetual Exhibition Kyoto Tourism Goals, 2018 Restaurant Attraction Customer is very important, Study Use Google Merchant Document Basic Method, Creative Result Method, Utilization IG Method, etc. Meeting. more news Actual result March 2020 For this reason, we have produced a guide video for each person in the capital area to guide the Kyoto travel code of conduct, and distribute a number of electronic billboards in the train. more news Actual results 2021 November 1 to December 31 Dear all, please enjoy the taste of Kyoto and enjoy the pleasures of Kyoto. more news Actual results October 27, 2021 Preparing for the arrival of tourists, about 50 maiko (apprentice geisha), inn and hotel staff working in the central area of Kyoto City. incomplete Actual result September 2nd, September 9th, September 28th, November 4th, 2021 Since then, the 4th study meeting has been held for volunteers from the tourism industry and Kyoto University Tourism MBA students jointly enrolled for the purpose of envisioning the Kyoto Travel Code of Conduct. more news Actual result December 20, 2020 Predictive information and immediate image of the people around the hot gate scenic spot, information on travel information on high peak travel that can be avoided, and information on non-busy times of sightseeing scenic spots, etc. Enjoy a safe and secure trip to Kyoto at a time-saving destination that supports the evacuation crowd. more news Actual results June 16, 2020 Introduce yourself to everyone who has been selected for a long time, and continue to look at their own health and safety. more news

京都市及び公益社団法人京都市観光協会（DMO KYOTO）では、持続可能な観光をこれまで以上に進めていくために、「京都観光行動基準（京都観光モラル）～京都が京都であり続けるために、観光事業者・従事者等、観光客、市民の皆様とともに大切にしていきたいこと～」を策定いたしました。今後、京都観光に関わる全ての皆様が、お互いを尊重しながら、持続可能な京都観光を、ともに創りあげていくことを目指しております。 HOME latest news Philosophy visitor Tourism and tourism enterprise staff Collection of excellent business records Achievement Downloaded material List of new arrivals We will inform you about the latest information on Kyoto tourism morals. NEWS Mar 22, 2023 「Sustainable Tourism KYOTO」雜志發行通知 〜介紹倡導可持續發展旅遊企業的雜志〜 更多信息 > Dec 21, 2022 申請徵集“推動京都可持續旅遊優秀企業獎” 更多信息 > Sep 3, 2022 為您導覽京都旅遊行動準則相關之最新消息。 更多信息 > Aug 26, 2022 開始招募業者推廣宣導京都旅遊行動準則的活動 更多信息 > Mar 29, 2022 在疫情期間提升餐飲店來客數的研討會 ～何謂透過京都旅遊行動準則思考以吸引客人的永續經營方法～ 更多信息 > Mar 1, 2022 京都旅遊行動準則宣導影片的播放 更多信息 > Nov 1, 2021 KYOTO again！～為了京都，明天我們可做到的事～ 更多信息 > Oct 27, 2021 迎接觀光客之前，業界自發性組織的清掃活動 更多信息 > Sep 2, 2021 舉辦京都旅遊行動準則的專題研討 更多信息 > Dec 12, 2020 京都觀光人潮擁擠度預測 更多信息 > see more

Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. Member of Sustainable Tourism in Kyoto List of the Companies for the Kyoto Tourism Ethics Excellence Awards recipients in 2025 Anyone can enjoy a safe and authentic Japanese cultural experience AriHana Kyoto This business is registered as a kid-friendly facility and is committed to creating an environment where visitors with children can feel at ease, including the installation of nursing spaces and improved visitor flow. It also utilizes a traditional townhouse over 60 years old, offering a space where guests can experience Japanese residential culture while preserving the historic landscape. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner Conveying the beauty and culture of Kyoto through fragrance ishiguro-kouho Ltd. This business preserves Kyoto’s incense culture by producing and selling scented sachets made from Nishijin-ori and Yuzen-dyed fabrics. Offering products in a gachapon-style format allows casual engagement with traditional culture, while multilingual support and online sales improve convenience for domestic and international visitors. By blending tradition with modern innovation, it helps broaden the reach of cultural promotion. Official website # High quality service #Reiwa 7th Year Excellent Business Award Winner Sharing Kyoto’s food culture through traditional flavors Imobou Hiranoya Honke This business contributes to the preservation of Kyoto’s culinary culture by serving traditional Kyoto cuisine, centered on its specialty dish, “Imobō.” It has improved its dining environment—such as installing Western-style seating and removing steps—to accommodate a wide range of visitors. By maintaining traditional flavors while enhancing convenience, the business helps enrich the quality of cultural experiences. Official website # High quality service #Reiwa 7th Year Excellent Business Award Winner A hospitable inn that shares the lifestyle of Kyoto Kitahara Co., Ltd. This business provides guidance on local culture and customs, helping guests understand proper etiquette during their stay in Kyoto. In addition to multilingual support, it offers a distinctly Kyoto-style hospitality through participation in community activities and seasonal events. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner New value born from Kyoto’s local ingredients The Kyoto Distillery K.K. This business produces craft gin using botanicals sourced from Kyoto, focusing on product development that leverages local resources. Through distillery tours and promotional activities, it showcases the appeal of the Kyoto brand to both domestic and international audiences, while collaborating with local farmers to help revitalize the regional economy. Official website # High quality service #Reiwa 7th Year Excellent Business Award Winner A new Kyoto stay experience that connects you with the local community Cross Hotel Kyoto This business works to foster connections between visitors and the local community through hosting regional events and sharing tourism information. These initiatives, including efforts to reduce food loss, contribute to creating a sustainable and high-quality tourism experience. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner An urban hotel that balances comfort with environmental responsibility The Royal Park Hotel Kyoto Sanjo This business enhances convenience for domestic and international guests through multilingual customer service and comprehensive tourist guidance. From an SDGs perspective, it also promotes the use of eco-friendly amenities and the reduction of plastic. Official website # High quality service #Reiwa 7th Year Excellent Business Award Winner A peaceful stay that harmonizes with the local community and nature Sunmembers Kyoto Saga This business works to promote regional revitalization and disperse tourist activity by offering plans in collaboration with local restaurants and footbath facilities. It also implements environmentally conscious operations through measures such as LED lighting and the use of recycled materials. Official website # Environmental and landscape conservation #Reiwa 7th Year Excellent Business Award Winner Connecting the skies with the local community to expand Kyoto’s appeal All Nippon Airways Co., Ltd. / ANA Akindo Co., Ltd. Kyoto Branch This business leverages its aviation network and local partnerships to help disperse tourist demand and promote visitor attraction. Through media and travel product promotions, it encourages dispersed tourism across different times and locations. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner Connecting nature and tourism through a café NINNAJI -JAXURY SPACE- This business promotes resource recycling through forest management on the slopes behind Ninna-ji Temple and the use of thinned timber, while supporting environmental conservation activities through the sale of related products and donations. It also fosters community connections by employing local students in Kyoto and ensures visitor safety through measures such as the installation of misting systems. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner Delivering authentic Japanese culture as a unique experience through travel Bespoke Japan Travel Co., Ltd. This business offers high-value travel services for inbound tourists, such as private temple visits and cultural experiences, promoting a deeper understanding of Japanese culture. In addition to flexible responses tailored to individual needs, it provides unique programs, including creative food culture experiences. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner Connecting with locals and experiencing the lifestyle of Kyoto Villa Sanjo Muromachi Kyoto This business utilizes traditional Kyoto townhouses as accommodations, offering guests the opportunity to experience historic architectural styles and living spaces. It actively incorporates products from local Kyoto companies and regional resources, while also participating in community activities. Official website # Environmental and landscape conservation #Reiwa 7th Year Excellent Business Award Winner Experiencing traditional crafts together with the community Maruni Co., Ltd. This business offers programs that combine Kyoto paper (Kyōkarakami) making experiences with walking tours and guided visits to traditional townhouses, providing opportunities to learn about traditional crafts and local culture in an integrated way. It also engages in space design for corporate clients, promoting new applications of traditional techniques. Official website # High quality service #Reiwa 7th Year Excellent Business Award Winner Tourism that everyone can enjoy Union Co., Ltd. This business develops products that can be used safely by people of all ages and abilities, promoting the adoption of universal design. It also works to enhance user understanding by distributing multilingual pamphlets and providing cautionary signage to raise awareness of proper tourism etiquette. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner Weaving connections with the community through music Rin Hitoe This business promotes local culture through activities such as creating music using traditional instruments, while also actively participating in community activities like river cleanups and shrine events. In addition, it has introduced English interpretation services to better accommodate international tourists. Official website #Harmony between civic life and tourism #Reiwa 7th Year Excellent Business Award Winner Learning about Japan’s seasons and culture through wagashi Wagashi Salon Issho This business offers opportunities to learn about Japanese seasonal traditions and cultural background through wagashi (Japanese confectionery) making experiences. It provides programs that accommodate diverse dietary preferences, such as vegan options, while using traditional tools and ingredients in the experience. Official website # High quality service #Reiwa 7th Year Excellent Business Award Winner We are pleased to introduce initiatives led by businesses participating in the Kyoto Guidelines for sustainable tourism Promotion Declaration that are creating new value in tourism. TABLOID A public relations tabloid featuring businesses that have submitted the Kyoto Guidelines for sustainable tourism Promotion Declaration has been published. download tabloid [JP]

京都市及び公益社団法人京都市観光協会（DMO KYOTO）では、持続可能な観光をこれまで以上に進めていくために、「京都観光行動基準（京都観光モラル）～京都が京都であり続けるために、観光事業者・従事者等、観光客、市民の皆様とともに大切にしていきたいこと～」を策定いたしました。今後、京都観光に関わる全ての皆様が、お互いを尊重しながら、持続可能な京都観光を、ともに創りあげていくことを目指しております。 HOME latest news Philosophy visitor Tourism and tourism enterprise staff Collection of excellent business records Achievement Downloaded material CODE of BEHAVIOR for BUSINESS Kyoto Guidelines for BUSINESS ～To develop your business while maintaining good relations with the local community～ We have laid down values and guidelines to be cherished and implemented by all people involved in tourism in Kyoto. Together with the tourism industry and its workers, and the residents, let us realize sustainable tourism in this city. Please keep this code of conduct in mind and enjoy Kyoto and its culture to the fullest. Promote initiatives in line with Kyoto tourism morals We are looking for tourism operators. Apply（Japanese site only） Promote initiatives in line with Kyoto tourism morals We are looking for tourism operators. Apply（Japanese site only） For the tourism industry and its workers To contribute to the development of local cultural and social areas, promote the harmonious coexistence of residents' lives and tourism activities The attraction of the local culture and the quality of life of the citizens, the integration of the customer and the area, the development of the local culture, the promotion of the social area's economic development and the development of the local culture, the local customs and the lifestyle of the local people. more news Providing high-quality service, superior products, and cultivating professional talent For tourists, a serious impression and a second visit to Kyoto, a thorough understanding of Kyoto's history and traditional culture, at the same time a thorough understanding of the cultural background and lifestyle of each visitor, mutual respect and reciprocal principles, and the visitor An honorable way to wait for guests, joint service and travel product quality. more news Conservation of the natural environment Japanese culture scenery In order to protect Kyoto's beautiful natural and cultural scenery and global environmental protection, we will work together to protect the local natural environment and human and cultural scenery, and jointly promote beneficial environmental protection tourism projects. more news Real-life immediate response to disasters Japanese epidemics and other dangerous tourism In order to protect Kyoto's beautiful natural and cultural scenery and global environmental protection, we will work together to protect the local natural environment and human and cultural scenery, and jointly promote beneficial environmental protection tourism projects. more news community while promoting harmony between residential life and tourism Participate and cooperate in local activities Convey the lifestyle of Kyoto's towns Educate yourself about Kyoto Tourism Etiquette 市民生活と観光の調和 Providing high-quality services Learn about Kyoto's customs and culture and apply them to hospitality Introduce facilities for cultural experiences Communicate about sustainable tourism 質の高いサービス Preserving the natural environment and scenic landscape Work on food loss prevention and promotion of bringing one's own carry bag, etc. Do not use plastic products Create a storefront that blends in with the surrounding landscape 環境・景観の保全 Establishing resilient tourism against crises such as disasters and infectious diseases Conduct periodic facility inspections and confirm what to do in the event of a disaster Check evacuation routes and AED locations to be prepared in case of emergency Ensure infection control measures and call for cooperation 災害対応等 Case studies of good practices by business operators The following is a partial list of tourism businesses that have implemented measures that meet the Kyoto Tourism Code of Conduct (Kyoto Tourism Etiquette). collection of good cases Learn about Kyoto Tourism Etiquette Deepen your understanding with videos of Kyoto Tourism Etiquette. MOVIE 01 MOVIE 02 MOV IE 03 MOVIE04

Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. Member of Sustainable Tourism in Kyoto List of the Companies recognized as Excellent Businesses Promoting Sustainable Kyoto Tourism in 2023 Among the businesses that have made the Kyoto Tourism Moral Promotion Declaration, those that have implemented exemplary initiatives aligned with the four principles outlined in “What Tourism Businesses and Workers Value in the Kyoto Tourism Moral” are recognized and awarded as outstanding businesses. These initiatives serve as references and inspiration for other organizations. Preserving and Sharing Kyoto’s Festivals and Traditional Crafts in Collaboration with the Local Community Kyoto Tokyu Hotel Co., Ltd. The hotel stores the large lantern float used in festivals at the neighboring Awata Shrine within the hotel and displays it in a glass case so that guests can view it. In addition, the hotel sells traditional crafts selected by the Kyoto Museum of Crafts and Design, including Kyo-yaki / Kiyomizu-yaki ceramics, Kyo-yuzen dyed textiles, and Kyo folding fans, showcasing the work of skilled artisans. Official website 　 #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Preserving “Kokon Saga Rice” Through Staff-Led Rice Harvesting Sunmembers Kyoto Saga To preserve and pass on the locally grown rice known as Kokon Saga Rice, hotel staff themselves participate in the rice harvesting process. The rice is then served in the hotel’s restaurant, contributing to the promotion and awareness of this local product. The hotel also offers accommodation plans that incorporate experiences introducing the local area, always emphasizing harmony between the community and nature. Official website #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Contributing to the Local Economy as a Major Sponsor of the Kyoto Hannaryz Hotel M's Co., Ltd. The company began managing the local basketball team Kyoto Hannaryz. As a Kyoto-born and Kyoto-based company, it has launched accommodation packages that include game viewing and aims not only to support the club’s growth but also to contribute to the overall vitality of Kyoto’s economy. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Delivering Satisfaction to Guests from Around the World Through Diversity and Global Hospitality Apartment Hotel “MIMARU” To meet the needs of Kyoto’s increasingly global tourism market, the hotel provides Muslim-friendly cooking utensils and prayer items. It also promotes initiatives related to SDGs and sustainability, including efforts to reduce environmental impact. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner Operating at Reduced Speed Through the “Maple Tunnel” During Fresh Greenery and Autumn Foliage Seasons Eizan Electric Railway Co., Ltd. During the seasons of fresh greenery and autumn foliage, the railway operates trains at a reduced speed through the famous “Maple Tunnel.” This allows passengers to fully enjoy the quiet beauty of nature from the train windows. Creating this unique and immersive experience is a distinctive service that sets the railway apart, and the company is committed to ensuring visitors have a memorable journey. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner Systematically Promoting “Service Caregiver” Certification for Railway Staff Keifuku Electric Railroad Co., Ltd. To improve the quality of customer service, the company encourages train drivers and station staff to obtain Service Caregiver certifications. It also conducts training sessions on supporting elderly passengers with dementia. By continually improving how staff assist passengers on trains and within stations, the company strives to create a safe and comfortable environment for all travelers. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner Aiming to Become an Environmentally Friendly Taxi Company Union Co., Ltd. Since its founding, the company has introduced Prius hybrid vehicles into its taxi fleet and plans to transition all vehicles to EVs by 2030. In addition, the company carries out environmental awareness and conservation activities within the local community, including collecting items that are difficult for residents to dispose of today, such as used batteries. Official website 　 #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Opening an English Picture Book Shop for Local Children Amita Co., Ltd. With the goal of contributing to English education for local children, the company established a library specializing in English picture books, offering around 1,200 different titles. The shop also hosts events that families can enjoy together, helping create an environment where children can become familiar with English in a fun and accessible way. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner Environmental Conservation Efforts from Fushimi Otani Tea Farm With issues such as littering by tourists increasingly occurring around popular sites like Fushimi Inari Taisha, the shop collects trash brought in by visitors and provides garbage bags when needed. In addition, a water refill station has been installed inside the shop to encourage tourists to use reusable bottles and reduce waste. Official website 　 #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Sharing Traditional Crafts Through “Denim” Kyoto Denim As the kimono industry continues to decline, the company aims to introduce more people to the beauty of kimono culture and Japanese traditional crafts. To achieve this, Kyoto Yuzen dyeing techniques are applied to denim fabrics to create one-of-a-kind products. The company also runs projects to make effective use of discarded denim scraps. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Promoting the Value of Kyo-yaki and Kiyomizu-yaki Pottery Higashigoroku Co., Ltd. Founded in 1992, this ceramics shop primarily sells Kyo-yaki and Kiyomizu-yaki pottery. Part of the store space is used to display matcha tea bowls created by more than 150 ceramic artists living in Kyoto. The company also collaborates with local restaurants to produce tableware, allowing visitors to enjoy meals served in traditional Kyoto ceramics. This initiative helps tourists experience Kyoto’s culture while also contributing to local revitalization. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Serving Yuba Cuisine Enjoyed by People from Around the World Kyoto Yuba Restaurant Shizukaya A specialty restaurant serving Kyoto-style yuba (tofu skin) with two locations in Kyoto Prefecture. The restaurant features comforting yuba dishes created by the proprietress. Vegan and vegetarian menu options are also available, and efforts are made to create a welcoming environment so that international visitors can enjoy the cuisine with peace of mind. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner A Kyoto Gallery Where You Can Connect with Local People Benitsubaki Soleil A gallery and café established in 2012. A wide variety of works—including paintings and crafts—are exhibited, and workshops where visitors can meet artisans, creators, and craftspeople are regularly held. In addition, the café actively purchases off-grade vegetables that are not usually distributed through normal markets and uses them as ingredients in its menu, helping to reduce food waste. Official website #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Sharing the Hidden Charms of Keihoku with Japan and the World Coms Co., Ltd. The company operates “Kahōen,” the garden of Hōsenji Temple (Shingon Omuro School) located in the Keihoku area. In order to make Kahōen one of Keihoku’s leading tourist attractions, the company organizes a variety of events. It also cooperates in running “Keihoku Marche in Kyoto Station,” an initiative that introduces freshly harvested vegetables and local products from Keihoku to visitors. Through these activities, the company contributes to the dispersion of tourism destinations. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Reviving Kyoto’s Landscape Through Skilled Machiya Restoration Araki Construction Co., Ltd. The company mainly works on the restoration of traditional Kyoto townhouses (Kyo-machiya) and historic homes. Through renovation projects, it contributes to preserving and sharing the culture and traditions of machiya and traditional architecture. They actively use Kitayama cedar, which is produced in Kyoto Prefecture. In addition, to pass down the techniques required to preserve machiya and traditional houses for future generations, the company actively hires and carefully trains young craftspeople. Official website #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Creating a Gathering Place for People of All Generations and Fields STUDIO MONAKA An architectural design studio that develops a wide range of projects centered on the theme of architecture. In collaboration with Kyoto City, the studio runs a community project based in Funaokayama Park in Kyoto’s Kita Ward. Once a month, it hosts a community revitalization event called “Open Park,” featuring food trucks, local vegetable markets, and other activities that create opportunities for people of different generations and professions to gather and connect. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Expressing Japanese Culture Through Garden Design Sone Zoen Co., Ltd. Based in Kyoto, the company specializes in the creation and maintenance of traditional Japanese gardens. It manages gardens at renowned sites such as Tenryu-ji Temple, Tofuku-ji Temple, Hōgon-in Temple, and the Former Mitsui Family Shimogamo Villa. In addition to garden management, the company actively conducts activities to share the beauty of Japanese gardens and provide technical guidance in landscape design to overseas visitors and students aspiring to become landscape gardeners. It also supports local Bon dance festivals and community events, where young staff members perform traditional taiko drumming and lion dances, contributing to the preservation of regional culture. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Kyoto Experts Sharing the City’s Hidden Charms Sankei Design Co., Ltd. The company operates “Kyoto Love Kyoto,” a Kyoto-focused editorial web media platform that shares unique perspectives on the city, including hidden attractions and new ways to enjoy Kyoto that even local residents may not know. The company also supports employees in obtaining the Kyoto Tourism Culture Certification Exam (Kyoto Kentei) by covering the costs of textbooks and training programs, fostering the development of staff with deep knowledge of Kyoto. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner Promoting Regional Resources and Revitalizing the Community Takara Supply Communications Co., Ltd. In addition to its core printing business, the company develops initiatives that ensure information is accessible to people with disabilities, including audio pens and Braille printing services. It also promotes the use of local resources by turning the core of kozo (paper mulberry)—normally discarded after the bark is removed for making washi paper—into charcoal used to produce Yuzen printing ink. The company is also involved in planning initiatives that contribute to regional revitalization, including projects such as the “E-TOKO Fukakusa Takeout Market,” which shares local information and promotes events in the Fukakusa area of Fushimi Ward. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Sharing Kyoto’s Etiquette with the World Ajiki Roji A row house complex of over 100-year-old machiya townhouses where young creators live and work. At the café “Fuku Coffee Roastery,” which opened in March 2023, staff also introduce international visitors to Kyoto’s local etiquette and rules. In addition, posters promoting the Kyoto Tourism Morals initiative are displayed throughout the alley, helping raise awareness among visitors. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Contributing to a Cleaner and More Sustainable City Kinoshita Kansei Co., Ltd. Founded in 1974, the company works to address social issues through environmental initiatives such as the collection, transportation, and treatment of industrial waste. In the Saga–Arashiyama area, where littering has become a concern, the company donated smart trash bins to help improve cleanliness. Through such initiatives, it contributes to the beautification of the city and promotes environmental, cultural, and tourism-related measures. Official website #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Providing Solutions Rooted in Kyoto’s History and Culture Kyoto Meditation Center Co., Ltd. The company plans and sells zazen (Zen meditation) tours for inbound visitors from Europe, North America, and Australia, primarily at Zen temples and other shrines and temples in Kyoto. By offering opportunities for meditation through zazen, the company promotes Kyoto’s cultural appeal to the world through authentic cultural experiences. Official website 　 #High-quality service #Reiwa 5th year Excellent Business Award Winner Sharing Content That Brings Temples and Shrines Closer to People Jinja Bukkaku Online Co., Ltd. The company develops tourism content that utilizes shrines and temples. It supports collaborations between temples and shrines and various partners, including anime productions and apparel brands, helping to create and sell new tourism content. It has also signed a partnership agreement with Fushimi Port and contributes to regional revitalization by developing tours and promoting attractions in the Fushimi area as an active member of the local community. Official website #Harmony between civic life and tourism #Reiwa 5th year Excellent Business Award Winner Operating a Curry Restaurant to Address the Issue of Neglected Bamboo Forests DELICE Kyoto Co., Ltd. To tackle the issue of neglected bamboo forests in the western Kyoto area, the company is working to transform them into spaces where anyone can visit and experience nature. Plans include bamboo forest restaurants, yoga programs, and BBQ activities. The company also organizes bamboo forest camp-style extracurricular programs for local schools, providing children with opportunities to learn about agriculture and the natural environment. Official website #Environmental and landscape conservation #Reiwa 5th year Excellent Business Award Winner Sharing the Beauty of Kyoto with People from Japan and Around the World Toyosai Co., Ltd. The company traces its origins back to the Ansei era, when it began as a kimono wholesaler in Kyoto. After establishing Kyoto Kimono Rental Yumeyakata, the company expanded its services beyond kimono rental to provide a full range of kimono-related offerings, including wholesale business, processing, maintenance, sales, photography in kimono, and hair and makeup services. In addition, it promotes Kyoto’s traditions and culture both domestically and internationally through activities such as tea ceremony experiences in Kyoto machiya townhouses and “Kyoto dialect” cultural classes. Official website #High quality service #Reiwa 5th year Excellent Business Award Winner A Hospitality-Focused Staffing Company Supporting Tourism Facilities One World Co., Ltd. The company provides staffing services for tourism facilities while fostering human resources specialized in hospitality (omotenashi), aiming to contribute to the development of Kyoto as a “World Tourism City.” At Nijo Castle, a UNESCO World Heritage Site where the company operates visitor guidance services, it held a program called the “Travel Quiz Event,” which introduces the concept of Kyoto Tourism Morals. Through this initiative, it shared appropriate travel etiquette in Kyoto with both domestic and international visitors. Official website #High quality service #Reiwa 5th year Excellent Business Award Winner We are pleased to introduce initiatives led by businesses participating in the Kyoto Guidelines for sustainable tourism Promotion Declaration that are creating new value in tourism. TABLOID A public relations tabloid featuring businesses that have submitted the Kyoto Guidelines for sustainable tourism Promotion Declaration has been published. download tabloid [JP]

Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. Kyoto Guidelines FOR TOURISTS ～To experience and enjoy Kyoto more deeply～ Together with those who work in Kyoto’s tourism industry, the citizens who live here, and you—the visitors who come to explore the city—let us share a common purpose and build a future-oriented form of tourism that will be passed on to generations to come. What We Hope to Value Together with Visitors Care for the Community Show respect for the daily lives of local residents, and act with consideration for local rules and customs so that you may contribute to preserving and passing on Kyoto's history, culture, and traditions. More Protect the Environment and Kyoto's Beautiful Cityscape Be mindful of Kyoto's natural surroundings and scenic landscapes, and choose environmentally responsible ways to travel so that your visit helps protect both the city's beauty and the global environment. More Connect with People Let your visit to Kyoto be an opportunity to discover different communities and cultures, to appreciate diversity, and to create truly meaningful experiences. Engage actively with local people and communities, and help share the unique charm of Kyoto. More Be Prepared for the Unexpected To ensure that everyone can spend their time safely and with peace of mind, stay attentive to potential risks such as natural disasters, infectious diseases, and accidents, and act responsibly and appropriately. More 地域を思いやる Care for the Community Learn about and experience Kyoto’s history and culture Follow local manners and customs Check notices such as "No Photography" sign Protect the Environment and Kyoto's Beautiful Cityscape Carry a reusable bag and bottle Do not litter Avoid leaving food unfinished 環境・美しい街を守る Connect with People Ask your accommodation staff for local recommendations Engage with local residents and learn about regional history Participate in local festivals and events 人とふれあう Be Prepared for the Unexpected Check evacuation routes and locations at your accommodation Take appropriate infectious disease prevention measures Plan your visit to avoid congestion “もしも”に備える Collection of Best Practices by Businesses Here we introduce a selection of tourism businesses that are implementing initiatives aligned with the Kyoto Guidelines for sustainable tourism. View the Collection of Best Practices by Businesses Learn About the Kyoto Guidelines for sustainable tourism Deepen your understanding through our introductory videos. Kyoto Guidelines for sustainable tourism — Video Series “Kyoto Travel Style: Starting Today” Vol. I Kyoto Guidelines for sustainable tourism — Video Series “Kyoto Travel Style: Starting Today” Vol. II Kyoto Guidelines for sustainable tourism — Promotional Video Put Your Feelings for Kyoto into Action To ensure that Kyoto remains Kyoto for generations to come, making a donation is one meaningful way visitors can contribute. The City of Kyoto invites your support through Japan’s Furusato Nozei (hometown tax donation) program to help protect and nurture Kyoto’s beautiful landscapes and townscapes, its traditions, and the culture and wisdom rooted in everyday life. Your generous contributions will be used to support a wide range of initiatives, including the promotion of traditional industries and tourism, as well as the preservation and succession of scenic areas and cultural heritage. Join the Kyoto Guidelines for sustainable tourism Declaration We warmly invite visitors to take part in and support the Kyoto Guidelines for sustainable tourism Declaration. Join here

Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. Outstanding Businesses Promoting Sustainable Kyoto Tourism List of the Companies for the Kyoto Tourism Ethics Excellence Awards recipients in 2025 List of the Companies for the Kyoto Tourism Ethics Excellence Awards recipients in 2024 List of the Companies recognized as Excellent Businesses Promoting Sustainable Kyoto Tourism in 2023 List of the Companies recognized as Excellent Businesses Promoting Sustainable Kyoto Tourism in 2022 List of the Companies recognized as Excellent Businesses in 2021 List of the Companies for the Kyoto Tourism Ethics Excellence Awards recipients in 2025 AriHana Kyoto ishiguro-kouho Ltd. Imobō Hirano-ya Honten Kitahara Co., Ltd. The Kyoto Distillery K.K. Cross Hotel Kyoto The Royal Park Hotel Kyoto Sanjo Sunmembers Kyoto Saga All Nippon Airways Co., Ltd. / ANA Akindo Co., Ltd. Kyoto Branch NINNAJI -JAXURY SPACE- Bespoke Japan Travel Co., Ltd. Villa Sanjo Muromachi Kyoto Maruni Co., Ltd. Union Co., Ltd. Rin Hitoe Wagashi Salon Issho List of the Companies for the Kyoto Tourism Ethics Excellence Awards recipients in 2024 Vgo Inc. LLC Road Bike Rental Japan Union Co., Ltd. Live A Life Inc. Big Smile Co., Ltd. Iyabi LLC Tondaya Co., Ltd. Kyoto Inban Co., Ltd. Cultural Edu-Tourism Council (Operated by Ruru Shokai Co., Ltd.)) SOO Sowa Bookbinding Co., Ltd. Hotel Monterey Kyoto kamiina Kinabal Co., Ltd. Kyoto Wagasa-ya Tsujikura Dusit Thani Kyoto Momijiya One World Co., Ltd. Localized Co., Ltd. Maeda Coffee Co., Ltd. Tomo Planz Co., Ltd. Ueya Kato Landscape Co., Ltd. Sunmembers Kyoto Saga BNR Farm Kyoto Women's University Institute of Life Design Rin hitoe List of the Companies recognized as Excellent Businesses Promoting Sustainable Kyoto Tourism in 2023 Kyoto Tokyu Hotel Co., Ltd. Sun Members Kyoto Saga Hotel M's Co., Ltd. Apartment hotels "MI MARU" Eizan Electric Railway Co., Ltd. Keifuku Electric Railroad Co., Ltd. Union Co., Ltd. Amita Corporation Otani Tea Farm Kyoto Denim Higashigoroku Co., Ltd. Kyoto Yuba Restaurant Shizukaya Red Camellia Soreiyu COMS Limited Company Araki Construction Co., Ltd. STUDIO MONAKA Sone Landscape Co., Ltd. Sankei Design Co., Ltd. Takara Supply Communications Co., Ltd. Ajiki Alley Kinoshita Kansei Co., Ltd. Kyoto Meditation Center Co., Ltd. Shrines and Temples Online Co., Ltd. DELICE Kyoto Co., Ltd. Toyosai Co., Ltd. One World Co., Ltd. List of the Companies recognized as Excellent Businesses Promoting Sustainable Kyoto Tourism in 2022 Aoi Motors Co., Ltd. Ajiki Alley Adplants Corporation Co., Ltd. Alpha Travel Co., Ltd. The Westin Miyako Kyoto Ace Hotel Kyoto Evans Co., Ltd. Former Residence Omuro Ebisuya Kyubey Co., Ltd. Kyoto Cuisine Kinobu Matsuo Onsen Kyoto Cuisine Torimai Co., Ltd. GOOD NATURE STATION The Thousand Kyoto Shirakawa Town Development Company Ltd. Towa Ryokan Chuo Kanko Co., Ltd. Yoshiya Park Hyatt Kyoto Four Seasons Hotel Kyoto Hotel Nikko Princess Kyoto Magasin Co., Ltd. Matsui Annex Flower Hairpin Matsui Main Building Union Co., Ltd. Watazen Ryokan One World Co., Ltd. List of the Companies recognized as Excellent Businesses in 2021 Ogawa Coffee Sakaimachi Nishiki Branch SIGHTS KYOTO Kyoto Shunju Co., Ltd. Shogoin Yatsuhashi Main Store Co., Ltd. Sankei Design Co., Ltd. Tourist Ship Corporation TOKINOHA Ceramic Studio Utsumi Farm MK Co., Ltd. Sasaki Sake Brewery Co., Ltd. Leaf Publications Co., Ltd. WAC Japan Ltd. I KEUCHI ORGANIC Co., Ltd. We are pleased to introduce initiatives led by businesses participating in the Kyoto Guidelines for sustainable tourism Promotion Declaration that are creating new value in tourism. TABLOID A public relations tabloid featuring businesses that have submitted the Kyoto Guidelines for sustainable tourism Promotion Declaration has been published. Download the tabloid [JP]

京都市及び公益社団法人京都市観光協会（DMO KYOTO）では、持続可能な観光をこれまで以上に進めていくために、「京都観光行動基準（京都観光モラル）～京都が京都であり続けるために、観光事業者・従事者等、観光客、市民の皆様とともに大切にしていきたいこと～」を策定いたしました。今後、京都観光に関わる全ての皆様が、お互いを尊重しながら、持続可能な京都観光を、ともに創りあげていくことを目指しております。 HOME latest news Philosophy visitor Tourism and tourism enterprise staff Collection of excellent business records Achievement Downloaded material Philosophy PHILOSOPHY Code of Conduct for Sustainable Tourism in Kyoto We promote these guidelines for the tourism industry and its workers, tourists, and residents to work together in united efforts to maintain harmony in Kyoto, and to preserve Kyoto for future generations. ＜For the tourism industry and its workers＞ To develop your business while maintaining good relations with the local community: （Contributing to the local culture and community while promoting harmony between residential life and tourism） Enhance the charm of the community and enrich residential life by promoting harmony between tourism and the local community: Contribute to the development of the local culture, community and economy, while informing tourists of local rules and customs. （Providing high-quality services and products while developing human resources） Provide exceptional experiences that will motivate tourists to visit again: Promote the quality of services and products by learning about the history, culture, and traditions of Kyoto; as well as respecting and understanding the culture and customs of each tourist, and exercising the spirit of hospitality. （Preserving the natural environment and scenic landscape） Protect the beautiful, natural landscape and townscape of Kyoto as well as the global environment: Show consideration for the local natural environment and scenic landscape while engaging in environmentally friendly business activities. （ Establishing resilient tourism against crises such as disasters and infectious diseases） Enable everyone to live in peace and safety while sustaining business and the employment of personnel: Exercise precautions towards disasters, infectious diseases, or accidents, and take appropriate actions at the time of a crisis. ＜For Tourists＞ To maximize your appreciation and enjoyment of Kyoto: （Contributing to the local culture and community while promoting harmony between residential life and tourism） Support the transmission and development of the history, culture, and traditions of Kyoto while respecting the daily life of the residents by behaving in accordance with local rules and customs. （Preserving the natural environment and scenic landscape） Protect the beautiful, natural landscape and townscape of Kyoto as well as the global environment: Show consideration for the local natural environment and scenic landscape while engaging in environmentally friendly tourism. （Mutual understanding and cultural exchange） Make your visit to Kyoto a valuable experience of learning about another region’s community and engaging in mutual cultural appreciation: Actively interact with the people and community of Kyoto and inform others of the charms of Kyoto. （Establishing resilient tourism against crises such as disasters and infectious diseases） Enable everyone to live in peace and safety by exercising precautions towards disasters, infectious diseases, or accidents, and take appropriate actions at the time of a crisis. ＜For residents＞ To foster pride in Kyoto, and to preserve Kyoto’s irreplaceable charms for future generations: （Contributing to the local culture and community） Promote the transmission of Kyoto’s history, culture, and traditions to future generations through recognizing, learning, and enjoying the charms of Kyoto to the fullest, and proudly cooperate in its maintenance and development. （Preserving the natural environment and scenic landscape） Support the preservation of the beautiful, natural landscape and townscape of Kyoto through engaging in daily activities of upkeeping the scenery and increasing greenery. （Mutual understanding, cultural exchange, and establishing resilient tourism against crises such as disasters and infectious diseases） Make your interaction with tourists an opportunity to enjoy expanding your understanding, as well as your circles of friendship: Welcome tourists with the spirit of mutual respect and warm hospitality in coordination with the tourism industry and its workers.

Kyoto City and Kyoto City Tourism Association (DMO KYOTO) have compiled this Code of Conduct with the aim of creating sustainable tourism in Kyoto together with all people involved in tourism in Kyoto, while respecting each other. These are standards of conduct to be valued by tourism businesses and their employees, tourists, and residents living in Kyoto. NEWS Browse the latest updates and announcements related to the Kyoto Guidelines for sustainable tourism. 10/9/26 "Case" has been updated Welcoming travelers, living with this city: Japanese hospitality with a thousand-year spiritーKitahara Co., Ltd. (Ryokan Kohro) MORE > 9/30/26 "Case" has been updated What the hospitality industry can do for local communities todayーThe Royal Park Hotel Kyoto Sanjo MORE > 9/7/26 "Case" has been updated A one-of-a-kind journey tailored like a bespoke suit, connecting travelers and locals through trust.ーBESPOKE JAPAN TRAVEL Inc. MORE > 7/14/26 "Case" has been updated One of Japan’s Finest Craft Gins: Driven by a Passion for Botanicals and Respect for Local Artisans — The Kyoto Distillery MORE> 6/30/26 We have published ”Tips for safely enjoying Kyoto in the summer” With recent heatwaves, around 1,000 people are taken to the hospital each year in Kyoto due to heat-related illnesses. To ensure our visitors can travel comfortably, we have launched a dedicated page featuring essential heat prevention tips. By practicing these tips, you help us protect local emergency medical services. This initiative aligns with the "Kyoto Tourism Moral"—our vision of fostering harmony between daily local life and sustainable tourism. Thank you for your cooperation in keeping Kyoto safe and welcoming for everyone. MORE > 5/12/26 Call for Applications: FY2026 Kyoto Tourism Moral Promotion and Certified Excellent Operators Application Period: May 12, 2026 – March 31, 2027 Following the establishment of the "Kyoto Tourism Code of Conduct (Kyoto Tourism Moral)" in November 2020, we launched the "Kyoto Tourism Moral Promotion Operators" program in FY2022 to further encourage practices aligned with these standards. We are pleased to announce that applications for FY2026 are now open. MORE > 3/26/26 Reiwa 7 Kyoto Tourism Moral Exemplary Operator Commendation To promote the widespread adoption and practice of the "Kyoto Tourism Moral" initiative, the "Kyoto Tourism Moral Excellence Business Awards" were established in FY2022. This year, we are honoring 16 businesses for their outstanding commitment to these principles and will be holding an official commendation ceremony. MORE > 2/24/26 Publication of a Chinese-language Manners Guide for Tourism Operators February 24, 2026 (Tuesday) – We will publish a Simplified Chinese version of a phrase guide promoting tourism etiquette that tourism operators can use when communicating tourism manners to international visitors. A PDF version will also be made available for download. MORE > 1/27/26 "Case" has been updated Applying the Wisdom and Values Passed Down Through Generations to Inbound Tourism -Momijiya, Takao, Kyoto- MORE > 12/26/25 "Case" has been updated Towards its 400th anniversary - The culture and charm of Japanese umbrellas passed down by a long-established company - Tsujikura- MORE > MORE