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Code of Conduct
Code of Conduct
Excellent case collection
List of Awardeed Companies in the 2023 "Excellence in Ethical and Sustainable Tourism Business Practices"
Among the companies committed to Sustainable Tourism in Kyoto, the "Things we want to value together with tourism businesses and workers" of the Kyoto Tourism Ethics
The award will be given to businesses that have implemented excellent initiatives in accordance with the four items listed above that can serve as a reference for other businesses.
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Collaborating with local communities to preserve and pass on Kyoto's festivals and traditional crafts

Kyoto Tokyu Hotel Co., Ltd.
The hotel keeps the large lantern float from the neighboring Awata Shrine inside the hotel and displays it behind glass so that guests can see it. The hotel also sells products by artisans of traditional industries, such as Kyoto ware, Kiyomizu ware, Kyoto yuzen, and Kyoto folding fans, selected by the Kyoto Museum of Traditional Crafts.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
The staff harvested the rice themselves.
Inheriting "Kokin Saga Rice"

Sun Members Kyoto Saga
In order to protect and pass on the local rice "Kokin Sagamai," the hotel staff harvest the rice themselves and serve it at the hotel restaurant, making an effort to popularize Kokin Sagamai. The hotel is also always conscious of coexistence between the local area and nature, creating accommodation plans that include experiences that introduce the charms of the local area.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
Contributing to the local economy as a major sponsor of the Kyoto Hannaryz

Hotel M's Co., Ltd.
We have started managing the local basketball team, the Kyoto Hannaryz. As a company born and raised in Kyoto, we hope to contribute not only to the development of the club itself, but also to the vitality of Kyoto as a whole, by releasing accommodation plans for spectators.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Satisfying customers around the world with diverse and global response
Apartment hotels
"MI MARU"
In order to meet the needs of global Kyoto tourism, we are promoting initiatives related to SDGs and sustainability, such as lending cooking utensils and prayer equipment suitable for Muslims and working to reduce the environmental impact.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
During the season of fresh greenery and autumn leaves
Slow driving will be implemented in the "Momiji Tunnel"

Eizan Electric Railway Co., Ltd.
The attractive spatial design that allows you to enjoy the tranquil colors of nature from the train window is a unique service that is unmatched, so the entire company is dedicated to ensuring your satisfaction.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
Railway site staff
I am making steady progress in obtaining the "Service Assistant" qualification.

Keifuku Electric Railroad Co., Ltd.
In order to improve the level of customer service, we are encouraging drivers and station staff to obtain qualifications. We also hold "Dementia Elderly Care Training Seminars." We are always striving to improve our services on trains and in stations, and to find out how we can provide peace of mind to our customers.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
Environmentally friendly
Aiming for a taxi company

Union Co., Ltd.
We have been using Prius hybrid vehicles since our founding. We plan to switch all our vehicles to EVs by 2030. We also conduct awareness-raising and activities about environmental conservation in the local area. We collect items from local residents that are difficult to throw away in this day and age, such as batteries.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
For local children
Opened an English picture book shop

Amita Corporation
In order to contribute to the English education of local children, we created a library of English picture books, with a selection of about 1,200 books. We also hold events that parents and children can enjoy together, contributing to creating an environment where English is familiar to everyone.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
Environmental conservation efforts starting from Fushimi

Otani Tea Farm
In response to frequent littering issues caused by tourists, including at Fushimi Inari Taisha Shrine, the store collects trash brought by customers and provides trash bags. In addition, water refill stations have been set up in the store to encourage tourists to use their own water bottles.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
Communicating traditional crafts through "denim"

Kyoto Denim
As the kimono industry continues to decline, they are using Kyo-Yuzen techniques on denim to create one-of-a-kind products in order to let as many people as possible know the value of kimonos and traditional Japanese crafts.
We are also carrying out a project to consider effective use of discarded denim scraps.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Spreading the value of Kyo-yaki and Kiyomizu-yaki

Higashigoroku Co., Ltd.
Founded in 1992, the store primarily sells Kyo-yaki and Kiyomizu-yaki ceramics, but also uses a portion of the space to display matcha bowls made by over 150 Kyoto-based ceramic artists. They also collaborate with local restaurants to create tableware. By offering traditional Kyo-yaki and Kiyomizu-yaki ceramics, tourists can get a feel for Kyoto while also helping to revitalize the local area.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
People from all over the world can enjoy
Serving yuba dishes

Kyoto Yuba Restaurant Shizukaya
This Kyoto yuba specialty store has two stores in Kyoto Prefecture.
The restaurant's main attraction is the home-style yuba (tofu skin) dishes created by the proprietress. There are also vegan and vegetarian menus, and the restaurant is working to improve its welcoming environment so that overseas guests can enjoy their stay with peace of mind.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
Interact with locals
Gallery in Kyoto

Red Camellia Soreiyu
This gallery and cafe was founded in 2012. It displays a wide range of artworks, including paintings and crafts, and regularly holds workshops where you can meet artisans, writers, and craftspeople.
In addition, the cafe space proactively purchases non-standard vegetables and other ingredients that are not distributed and uses them as ingredients in the cafe.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
Spread the hidden charms of Keihoku to the whole country and the world!

COMS Limited Company
We manage the garden "Kahoen" at Hosenji Temple of the Omuro School of Shingon Buddhism in Keihoku. We plan various events to make Kahoen the top tourist destination in Keihoku.
They also cooperate in running the "Keihoku Marche in Kyoto Station," which promotes the appeal of Keihoku's freshly picked vegetables and local products to tourists, thereby contributing to the decentralization of tourist destinations.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Craftsmen skilled in townhouse restoration techniques restore the Kyoto landscape

Araki Construction Co., Ltd.
We are mainly involved in the restoration of Kyoto machiya townhouses and old folk houses, and through our renovations we contribute to the dissemination and tradition of machiya and old folk house culture.
They actively use Kitayama cedar produced in Kyoto Prefecture, and in order to preserve Kyoto townhouses and old houses for the next generation, they actively hire young craftsmen and provide them with thorough training.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
People of various generations and fields gather
Operating a resting place

STUDIO MONAKA
An architectural design office that handles a wide range of projects with an architectural focus.
As part of a collaborative project with Kyoto City, we implemented a community project based in Funaokayama Park in Kita-ku, Kyoto.
Once a month, they hold a local revitalization event called "Open Park." They are working to create an environment where people of all ages and backgrounds can gather, with food trucks and local vegetable sales.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Expressing Japanese culture through gardens
At the same time, they are also responsible for passing on local culture.

Sone Landscape Co., Ltd.
A Kyoto-based company that designs and maintains Japanese gardens, it manages gardens at Tenryu-ji Temple, Tofuku-ji Temple, Hogon-in Temple, the former Mitsui family Shimogamo Villa, and other locations. The company is proactive in teaching overseas tourists and students aspiring to work in the landscape gardening industry about the appeal of Japanese gardens and landscaping techniques, and also works hard to preserve traditional culture by cooperating with the management of local bon odori dances and festivals, with young staff members performing Japanese drums and lion dances.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Kyoto experts
Spreading the hidden charms of Kyoto

Sankei Design Co., Ltd.
We operate "Kyoto Love Kyoto," a subjective online media outlet specializing in Kyoto that provides information on attractions and new ways to enjoy the city that even Kyoto residents don't know about.
The company also provides financial support for textbooks and courses required for employees to pass the Kyoto Certification Examination, striving to develop personnel with in-depth knowledge.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
Utilizing local resources
Working to revitalize the local community

Takara Supply Communications Co., Ltd.
He is mainly involved in the printing industry, and is developing initiatives to convey information to people with disabilities, such as using voice pens and Braille printing. He also promotes the use of local resources by turning the core of kozo paper, which is discarded after the outer skin of the paper mulberry, the raw material for Japanese paper, into charcoal to manufacture Yuzen ink. He is involved in planning initiatives to revitalize the local area, such as the "E-TOKO Fukakusa Takeout Market," which provides information and events about the local Fushimi area.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Spreading Kyoto etiquette to the world and contributing to tourism that both sides can enjoy

Ajiki Alley
A row of townhouses over 100 years old where young artists live and work together.
Fuku Coffee Roastery, a coffee shop that opened in March 2023, teaches foreign tourists about Kyoto's manners and rules. They also help raise awareness by posting "Kyoto Tourism Morals" posters in the alleys.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Waste disposal, etc.
Supporting tourism through environmental projects

Kinoshita Kansei Co., Ltd.
Founded in 1974, the company is committed to solving social problems through environmental businesses such as the processing, collection and transportation of industrial waste. It has also contributed to the beautification of the town and the promotion of environmental, cultural and tourism policies, such as donating smart trash bins to the Saga-Arashiyama region, where littering is considered a problem.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
Based on Kyoto's history and culture
Providing solutions

Kyoto Meditation Center Co., Ltd.
We plan and sell Zen meditation tours at shrines and temples, mainly at Zen temples in Kyoto, to inbound customers from Europe, the United States, Australia, and other countries. We provide opportunities for meditation through Zen meditation and promote the charm of Kyoto to overseas audiences through cultural experiences.
#High-quality service
#Reiwa 5th year Excellent Business Award Winner
Providing content that brings temples and shrines closer to people

Shrines and Temples Online Co., Ltd.
A company that develops tourism content that utilizes shrines and temples. It supports collaborations between anime and apparel brands and temples and shrines, and is involved in the development and sale of tourism content. It has also signed a partnership agreement with Fushimi Port, and is promoting regional revitalization as a member of the local community, such as by creating tours in the Fushimi area.
#Harmony between civic life and tourism
#Reiwa 5th year Excellent Business Award Winner
Running a curry restaurant to solve the problem of abandoned bamboo forests

DELICE Kyoto Co., Ltd.
In order to transform the abandoned bamboo forest in Nishiyama, Kyoto into an environment where anyone can visit at any time and experience nature, they are planning to run a bamboo forest restaurant, yoga, BBQ, etc. They are also running bamboo forest camps for local schools, providing a place for children to learn about agriculture.
#Environmental and landscape conservation
#Reiwa 5th year Excellent Business Award Winner
We want to spread the "beauty" of Kyoto to people all over the world, not just Japanese people.

Toyosai Co., Ltd.
During the Ansei period, he founded a kimono wholesaler in Kyoto. After establishing Kyoto Kimono Rental Yumeyakata, he not only rents kimonos, but also provides "everything related to kimonos," including wholesale, kimono processing, maintenance, sales, kimono photography, and hair and makeup. He also promotes Kyoto traditions and culture both in Japan and overseas, offering tea ceremony experiences in Kyoto townhouses and "Kyoto Kotoba" classes.
#High quality service
#Reiwa 5th year Excellent Business Award Winner
A "human resources dispatch company that creates hospitality" that operates tourism facilities and dispatches tourism personnel

One World Co., Ltd.
We aim to be a professional group specializing in "hospitality" while constantly developing human resources in order to develop "Kyoto, the world's tourist city". We held a "Travel Destination Quiz" to convey Kyoto's tourist morals at the World Heritage site of Nijo Castle, where we provide guide services. We disseminated the Kyoto travel style to tourists from Japan and abroad.
#High quality service
#Reiwa 5th year Excellent Business Award Winner
We will introduce initiatives to create new value in tourism by Company committed to Sustainable Tourism in Kyoto
TABLOID
We have published a newsletter introducing companies committed to Sustainable Tourism in Kyoto
We are looking for excellent examples!
The Kyoto City Tourism Association is looking for tourism business operators that conform to Kyoto tourism morals.
Case studies submitted may be introduced on the website or used in training.
For more information,please check here.
