Kyoto Guidelines for BUSINESS

～To develop your business while maintaining good relations with the local community～

We have laid down values and guidelines to be cherished and implemented by all people involved in tourism in Kyoto. Together with the tourism industry and its workers, and the residents, let us realize sustainable tourism in this city.
Please keep this code of conduct in mind and enjoy Kyoto and its culture to the fullest.

For the tourism industry and its workers

community while promoting harmony between residential life and tourism

Enhance the charm of the community and enrich residential life by promoting harmony between tourism and the local community: Contribute to the development of the local culture, community and economy, while informing tourists of local rules and customs.

Providing high-quality services

Provide exceptional experiences that will motivate tourists to visit again: Promote the quality of services and products by learning about the history, culture, and traditions of Kyoto; as well as respecting and understanding the culture and customs of each tourist, and exercising the spirit of hospitality.

Preserving the natural environment and scenic landscape

Protect the beautiful, natural landscape and townscape of Kyoto as well as the global environment: Show consideration for the local natural environment and scenic landscape while engaging in environmentally friendly business activities.

Establishing resilient tourism against crises such as disasters and infectious diseases

Enable everyone to live in peace and safety while sustaining business and the employment of personnel: Exercise precautions towards disasters, infectious diseases, or accidents, and take appropriate actions at the time of a crisis.

市民生活と観光の調和

community while promoting harmony between residential life and tourism

Participate and cooperate in local activities

Convey the lifestyle of Kyoto's towns

Educate yourself about Kyoto Tourism Etiquette

Providing high-quality services

Learn about Kyoto's customs and culture and apply them to hospitality

Introduce facilities for cultural experiences

Communicate about sustainable tourism

質の高いサービス

Preserving the natural environment and scenic landscape

Work on food loss prevention and promotion of bringing one's own carry bag, etc.

Do not use plastic products

Create a storefront that blends in with the surrounding landscape

環境・景観の保全

Establishing resilient tourism against crises such as disasters and infectious diseases

Conduct periodic facility inspections and confirm what to do in the event of a disaster

Check evacuation routes and AED locations to be prepared in case of emergency

Ensure infection control measures and call for cooperation

災害対応等

Case studies of good practices by business operators

The following is a partial list of tourism businesses that have implemented measures that meet the Kyoto Tourism Code of Conduct (Kyoto Tourism Etiquette).

collection of good cases

Learn about Kyoto's tourism ethics: Online seminar for tourism businesses

This is a lecture video from the "Seminar for Accommodation Businesses" aimed at accommodation businesses, accommodation-related businesses, and others interested in the industry in Kyoto City.

We introduce "Tips for recruitment site staff to increase applications and hires!", "Management and operational improvements and case studies leading to employee retention by hotel and inn specialist consultants", and "How to communicate and study foreign languages in the hospitality industry".

[Seminar for tourism business operators]

Detailed explanation of residence status and the specific skills system! Basic seminar on hiring foreigners

takingTeam performance

takingTeam performance

takingTeam performance

Code of Conduct

Code of Conduct

Excellent case collection

Kyoto Guidelines for BUSINESS

For the tourism industry and its workers

community while promoting harmony between residential life and tourism

Providing high-quality services

Preserving the natural environment and scenic landscape

Establishing resilient tourism against crises such as disasters and infectious diseases

Case studies of good practices by business operators

Learn about Kyoto's tourism ethics: Online seminar for tourism businesses