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Code of Conduct
Code of Conduct
Excellent case collection
List of the Companies Committed to "Excellence in Ethical and Sustainable Tourism Business Practices" in 2024

Through the voice app,
Communicating the history of the region

Vgo Inc.
We created the audio app "Modern Architecture Chronicle" to let more people know about the appeal of modern architecture that was born in Kyoto and other areas from the Meiji to Showa periods.
The modern architecture in the city is personified and famous voice actors act as audio guides, explaining the history and origins of the architecture to people who are not interested in buildings.
It supports three languages: English, Chinese (Simplified), and Chinese.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Communicating the charm of the region through multilingual cycling tours

LLC
Road Bike Rental Japan
The cycling tour recommends not only Kyoto city center, but also the suburbs of the city, in an effort to reduce congestion in the city center and around famous tourist sites.
We also focus on providing preparations and explanations before the ride that are tailored to the customer's country of origin, such as traffic rules and how to use the brakes.
In addition, old tire tubes generated through the business are reused for agricultural irrigation parts, etc.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Universal Tourism
Promoting taxi companies

Union Co., Ltd.
With the aim of promoting universal tourism, the company offers free wheelchair rentals, dispatches affiliated nurses, and has crew members on-site who are certified as level 2 home helpers.
Additionally, as part of its community activities, the organization collects items from local residents that are difficult to throw away in this day and age, such as batteries, used frying oil, and cardboard.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Connecting locals and tourists
Providing a bridge

Live A Life Inc.
In 2022, we will launch "Omotena", an online local help service app that provides advice from residents to tourists, and develop a service that connects local residents and tourists. We are working to promote Kyoto-like culture.
Some of the local coordinators registered with the app are vegetarians and vegans, so they can respond flexibly to tourists' requests.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Protecting the environment of Kyoto's Hozugawa River
Activities also carried out

Big Smile Co., Ltd.
A rafting business established in 1998. They hold discussions and training with the Kyoto Central Regional Fire Department Association to ensure river safety, and are working to ensure safe rafting on the Hozu River. They also carry out rescue operations for people other than passengers.
As a full member of the NPO Project Hozugawa, they carry out cleaning activities along the Hozugawa River and work to connect the local area with tourism.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
We are also working to address tourism issues.
Aiming to be a store that is friendly to both tourists and locals

Iyabi LLC
To allow tourists and local residents to use city buses more comfortably, we have introduced a temporary storage service for large luggage.
In order to accommodate inbound customers, they provide multilingual menus to facilitate communication and make every effort to ensure that they have a satisfying time.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Kyoto Machiya in the Nishijin district
Communicating culture and traditions

Tomitaya Co., Ltd.
We allow people to experience Japanese culture such as kimono wearing, tea ceremony, flower arrangement, and calligraphy, and convey the beauty of Japanese culture.
The facility utilizes a Kyoto townhouse that was designated a registered cultural asset by the government in 1999, and has maintained its traditional appearance without any renovations for over 140 years. As part of the cultural experience, the facility also teaches visitors about life without electricity or gas, allowing them to experience an eco-friendly lifestyle.
# Environmental and landscape conservation
#Reiwa 6th Year Excellent Business Award Winner
Founded in 1912, the history of Kyoto seals
Passing on culture to the present day

Kyoto Inbang Co., Ltd.
In order to spread the culture of Kyoto seals, the museum offers tourists from Japan and abroad the opportunity to make their own original seals.
Since our founding, we have consistently produced seals that are hard to chip and beautiful to look at, thanks to the hand finishing of our skilled craftsmen, and are one-of-a-kind, allowing us to provide our customers with one-of-a-kind products.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Passing young energy on to the future

Cultural
EduTourism Council (Lulu Shokai Co., Ltd.)
With the aim of nurturing students who have an interest and connection to the region and providing them with opportunities to study and be active locally, we will be holding the "Kyoto Student Vision: Charm and Adventure into the Unknown Co-Creation Competition 2024" in January 2024, titled "The Charm and Future of Kyoto as Seen by Students."
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Preserving traditional crafts through kimono

S.O.O.
They manufacture and sell the "Ofuki Series" that utilizes the traditional techniques of Kyo-Yuzen, and all of the processes are carried out by the craftsmen who normally work on kimonos, who are now taking on this new job in addition to their kimono work, helping to make up for the decline in kimono work.
In addition, the "Ofuki Series" is made using the same silk fabric used for kimonos, conveying the charm of the traditional craft of Kyoto Yuzen to younger generations.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Contributing to the local community through printing

Sowa Bookbinding Co., Ltd.
The company has commercialized origami cranes with perforations, which are used in nursing homes and other facilities as a place for the elderly to relax and practice their fingertips. Because they have creases, they are also easy for foreign tourists to use, and they are able to convey the appeal of origami cranes as a part of Japanese culture.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Aiming to be a hotel where customers can stay safely and securely

Hotel Monterey Kyoto
In order to ensure that guests can use the hotel safely and with peace of mind, the hotel has renewed its GBAC Star Facility Accreditation (GBAC STAR™ Certification), which certifies that the facility meets international hygiene standards for infection prevention measures.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Leaving no one behind
To make Kyoto tourism a reality

kamiina
Since its founding in 2021, the company has provided travel helper services, mainly assisting with outings, and in response to the shortage of taxis in Kyoto, it opened a welfare taxi service in June 2024.
Making use of her experience in the nursing profession, she develops taxis that are easy for the elderly and people with disabilities to use. She also has an English reservation website, providing a service that transcends nationality and language barriers. She strives to ensure that no one is left behind and that everyone can enjoy sightseeing in Kyoto.
The taxis used are welfare vehicles, so passengers in wheelchairs can get on and off and move around.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Sustainable Kyoto Tourism
Information dissemination aimed at realizing this goal

Kinabalu Corporation
With the motto of "Getting closer to the real Kyoto, deeper," the Kyoto tourism media site "GO KYOTO" is not only disseminating tourist information, but also information on tourism trends in Kyoto, as well as issues, countermeasures, and policies, in order to educate users about the issues and measures to ensure Kyoto remains a sustainable tourist city.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
For over 300 years
Preserving Kyoto's traditional Japanese umbrella culture

Kyoto Japanese Umbrella Shop Tsujikura
In order to make it enjoyable for foreign tourists as well, they have developed programs that explain the history and culture of Japanese umbrellas in an easy-to-understand manner, and are spreading the culture of Japanese umbrellas to many people. Japanese umbrellas are made only from natural materials such as sustainably sourced bamboo, washi paper, lacquer, and silk, minimizing the burden on the environment.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Utilizing our own farm
A hotel that promotes the charm of the region

Dusit Thani Kyoto
Dusit Farm was established, utilizing part of a field in Oharanomuracho, Sakyo Ward, a 20-minute drive from central Kyoto.
Here, they grow vegetables such as coriander, an essential ingredient in Thai cuisine. The vegetables harvested are provided to guests at the restaurants and bars of Dusit Thani Kyoto and its group facility, ASAI Kyoto Shijo. They also hold vegetable harvesting experiences in which guests can participate, working closely with the local community.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Promoting the charm of Kaohsiung together with the locals

Momijiya
Together with the local conservation association, we cooperate and manage various events held in Kaohsiung.
In addition, for foreign tourists, they offer events where they can interact with maiko so that they can experience Japanese culture.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Tourism facility management and tourism human resources
A "human resources dispatch company that creates hospitality" that provides dispatch services

One World Co., Ltd.
We aim to be a professional group specializing in "hospitality" while constantly developing human resources in order to develop "Kyoto, a world tourist city". We hold "Travel Destination Quiz" to convey Kyoto tourist morals at the World Heritage site of Nijo Castle, where we operate guide services. We also work with Notre Dame University to develop projects aimed at revitalizing the local area. We provide opportunities to promote understanding of problems in Kyoto City by researching and proposing measures to improve inbound tourism measures, tourist manners and morals, and environmentally friendly garbage measures within the castle at Nijo Castle.
# High quality service
#Reiwa 6th Year Excellent Business Award Winner
Walking tour
Specialist

Localized Inc.
While introducing Kyoto's culture and history to tourists visiting Japan, we also thoroughly inform them of proper etiquette when traveling in Japan. We are developing products that are a win-win situation for both the local community and tourists.
All tours are walking tours and do not require public transportation, which contributes to reducing CO2 emissions.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
A Kyoto-based coffee shop

Maeda Coffee Ltd.
The restaurant proactively uses locally produced items, such as Fushimi sake, Kyoto vegetables, and agricultural products from Kyoto, and uses Kiyomizu ware for the tableware.
Some stores offer vegetarian and halal meals, creating an environment where a variety of customers can enjoy themselves, and they also contribute to reducing food waste by collecting leftover food and cooking waste separately and processing it into livestock feed.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
For inbound tourists
Mainly engaged in travel business

Tomo Planz Inc.
To encourage people to spread out their time, morning and evening tours are held at different times. In addition, taking advantage of the characteristics of guided tours, the company thoroughly informs tourists about proper etiquette.
We cater to the diversity of our guests and take care to accommodate their dining habits.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Promoting town development together with the local community

Ueyakato Landscape Co., Ltd.
He serves as a director of the "Nanzenji Area Environmental Protection Association," and employees actively participate in regular meetings and clean-up days.
They are also participating in the "Ohigashi-san Temple Future Project," in which they work with the stores, hotels, and businesses in the area in front of Higashi Honganji Temple to hold events that will revitalize the town and spread information, and develop products that make use of local production and consumption.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Through hotel management,
Promote the use of local and traditional products

Sun Members Kyoto Saga
From July 2024, he was appointed as an experiential activity advisor for the Kotonomusubi project implemented by Kyoto City, and will be giving lectures to businesses at field-specific training sessions.
The hotel also introduces guests to local experiences that are unique to Kyoto, and is actively working to make use of local products and traditional industrial goods from Kyoto City.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Nishiyama region through agriculture
Liven up!

BNR Farm
The program encourages local children to help out on farms and provides meals made with plenty of fresh, seasonal vegetables.
In addition, we are working to improve the abandoned undergrowth in the Nishiyama area and address the environmental problems (landslides and damage caused by wild birds and animals) that are caused by abandoned undergrowth.
The company uses organic fertilizer on its own farm, and is committed to promoting local production and consumption through experience content and unmanned sales in front of the farm.
# Environmental and landscape conservation
#Reiwa 6th Year Excellent Business Award Winner
Together with the local community and students
Raising awareness of tourist etiquette

Kyoto Women's University Lifestyle Design Institute
Since 2015, as part of a collaborative effort with the Gionmachi Minami-gawa District Council, we have participated in a gum-picking campaign on Hanami-koji Street together with students.
In 2024, the council will work with Kyoto City, the police, and others to create lantern-shaped flyers and conduct awareness-raising activities with the aim of promoting tourist etiquette in Gion.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner
Spreading culture through Japanese musical instruments with a focus on the sensibility of "miyabi"

Rin hitoe
He joined the Kamigamo Shrine Youth Association and participates in volunteer activities such as cleaning.
The group has provided music for the official tourism promotional video for the "Special Kyoto Project" in the Rakusai and Yamashina areas, and is contributing to revitalizing the region in cooperation with the local government.
#Harmony between civic life and tourism
#Reiwa 6th Year Excellent Business Award Winner